{"id":11,"date":"2026-10-05T16:16:30","date_gmt":"2026-10-05T14:16:30","guid":{"rendered":"http:\/\/merch.inaya-soli.ch\/?page_id=11"},"modified":"2026-10-30T17:05:22","modified_gmt":"2026-10-30T15:05:22","slug":"versand-und-rueckgabe","status":"publish","type":"page","link":"https:\/\/zuerich.inaya-soli.ch\/en\/versand-und-rueckgabe\/","title":{"rendered":"Shipping &#038; returns"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Shipping &amp; pickup<\/h2>\n<p class=\"wp-block-paragraph\">Shipping within Switzerland is included in the price, no matter how many items. We ship by A-Mail, usually within 3\u20135 working days; in calendar season (November, December) it can take a few days longer. Pickup in Zurich by arrangement: <a href=\"mailto:spenden@inaya-soli.ch\">spenden@inaya-soli.ch<\/a>. We currently do not ship abroad.<\/p>\n<h2 class=\"wp-block-heading\">Returns<\/h2>\n<p class=\"wp-block-paragraph\">We are an association, not a mail-order company. If something arrived damaged or wrong, write to us within 14 days at <a href=\"mailto:spenden@inaya-soli.ch\">spenden@inaya-soli.ch<\/a>, and we will find a solution: replacement or refund. Exchanges without a reason are not offered for soli products; tickets cannot be exchanged.<\/p>\n<h2 class=\"wp-block-heading\">Payment<\/h2>\n<p class=\"wp-block-paragraph\">You pay with TWINT, credit or debit card or PostFinance via zahls.ch, a Swiss payment service. We never see your card details. Prices in Swiss francs. Verein Inaya Z\u00fcrich is not subject to VAT, so we do not show any VAT.<\/p>\n<h2 class=\"wp-block-heading\">Where the money goes<\/h2>\n<p class=\"wp-block-paragraph\">All income goes to refugee women and queer people. We support where state structures fail: rent, public transport tickets, health costs, legal advice. More under <a href=\"\/en\/warum-inaya\/\">Why INAYA<\/a>.<\/p>\n<p class=\"wp-block-paragraph\"><em>Draft of 5 October 2026, returns and pickup rules still to be confirmed.<\/em><\/p>","protected":false},"excerpt":{"rendered":"<p>Versand &amp; Abholung Der Versand in der Schweiz ist im Preis inbegriffen, egal wie viele Artikel. Wir verschicken per A-Post, in der Regel innerhalb von 3\u20135 Werktagen; in der Kalendersaison (November, Dezember) kann es ein paar Tage l\u00e4nger dauern. Abholung \u2026<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/zuerich.inaya-soli.ch\/en\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zuerich.inaya-soli.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zuerich.inaya-soli.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/zuerich.inaya-soli.ch\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zuerich.inaya-soli.ch\/en\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":5,"href":"https:\/\/zuerich.inaya-soli.ch\/en\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":428,"href":"https:\/\/zuerich.inaya-soli.ch\/en\/wp-json\/wp\/v2\/pages\/11\/revisions\/428"}],"wp:attachment":[{"href":"https:\/\/zuerich.inaya-soli.ch\/en\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}